Course Overview

This course identifies the tools required for an Operator to be successful at their job. The decisions operators make can impact their community and co-workers and the Operator Response Skills and Modern Challenges course will show participants how to use basic instinctive skills and reasoning to quickly identify and address problems. This course will also look at the challenges of modern technology and will touch on encountering job ethics.

The course will give participants an understanding of:

  • expectations and self-evaluation;
  • commitment and accomplishment rewards;
  • revitalization and motivation;
  • focus and concentration;
  • using your senses and intuition;
  • utilizing available time;
  • evaluation and response;
  • estimating;
  • communication and decision making; and
  • social media distractions and benefits


Duration & Credits

1.0 Day • 0.7 CEU


Upcoming Course Dates / Locations

  • September 29, 2025 / Barrie
  • September 29, 2025 / Kingston
  • October 12, 2025 / London
  • October 12, 2025 / Ottawa
  • We are currently experiencing an issue with our course registration form and are actively pursuing a fix, please contact Linda Perry directly at [email protected] for course information.

Pre-register Now

* All course fees include 13% HST tax